We want you to be confident before you pay. The Free plan has no time limit, so please try AOMS on it before upgrading.
How payment works
You pay by bank transfer or mobile wallet (for example JazzCash or Easypaisa) and submit the transaction reference and a receipt screenshot in AOMS (Account → Subscription). Our team checks the payment and then activates the plan. Plans do not renew automatically.
Monthly plans
Monthly plans are not refundable once activated. You keep access until the end of the paid month.
Yearly plans
You may ask for a full refund within 7 days of activation. After 7 days yearly plans are not refundable, but you keep access until the end of the paid year.
Always refunded
- Duplicate payments for the same plan and period.
- Payments made in error (wrong amount or wrong account), once we can confirm we received the funds.
- Payments we reject (for example we cannot activate the plan you paid for) — the verified amount is returned.
Coupons and discounts
Refunds are of the amount you actually paid after any discount.
How to ask
Email [email protected] or open a support ticket with your receipt number and the account the money was sent from. We reply within 3 working days. Approved refunds are sent to the original paying account within 10 working days; we cannot refund to a different person's account.
After a refund
The office moves to the Free plan. Nothing is deleted; if you are above the Free plan's limits you simply cannot add more until you upgrade again.
Chargebacks and disputes
If you dispute a payment with your bank or wallet provider, please tell us first so we can resolve it directly.